Businesses Development Director - Facility Management

Position Summary:

The Business Development Director for Facility Management will drive strategic growth, expand market presence, and lead high-value commercial initiatives across the FM sector. This role is responsible for identifying opportunities, building partnerships, securing major contracts, and positioning the company as a leading FM service provider.

Key Responsibilities:

1. Strategic Business Growth
- Develop and implement FM business growth strategies across target sectors.
- Pursue opportunities in IFM, Hard Services, and Soft Services.
- Conduct market mapping, segmentation, and competitor analysis.
- Build annual revenue plans aligned with company goals.

2. Client Acquisition & Relationship Management
- Build relationships with developers, asset managers, government entities, and consultants.
- Lead presentations, client meetings, and capability showcases.
- Track FM bids, tenders, and RFPs in the market.

3. Tendering, Proposals & Contracting
- Lead full BD cycle from lead generation to contract signing.
- Manage proposal development and ensure technical/commercial accuracy.
- Coordinate with operations and finance on pricing and feasibility.
- Negotiate SLAs, KPIs, and commercial terms.

4. Collaboration & Internal Leadership
- Work with operations to ensure solutions are technically deliverable.
- Provide feedback on market trends and customer needs.
- Contribute to new FM service offerings and digital initiatives.

5. Financial & Market Accountability
- Deliver revenue targets and margin objectives.
- Manage sales forecasts and report pipeline status.
- Identify upselling and cross-selling opportunities.

Qualifications & Required:
- Bachelor’s degree in Engineering, Facilities Management, or Business.
- 10+ years FM experience with 5+ years in BD leadership.
- Proven track record in securing major FM contracts.
- Strong understanding of IFM, Hard/Soft FM services.
- Excellent negotiation and commercial skills.

Key Competencies:
- Strategic thinking
- Technical FM understanding
- Communication & influence
- Financial and bid management
- Leadership and collaboration

Performance Indicators (KPIs):
- Revenue growth and new contract value.
- Tender win rate.
- Pipeline strength.
- Client satisfaction and retention.
- Market share expansion.